Privacy Policy

Thank you for visiting Eulogy Master. This privacy and security policy explains how we handle and protect your personal information collected on this site. We urge you to read this privacy policy prior to using the site or submitting any personal information. By using this site, you consent to the practices described in this privacy policy. While these practices may be updated, any changes will be posted on this page. We recommend reviewing the privacy policy each time you visit the site to ensure that you understand how your personal information will be utilised.

Please be aware: the privacy practices described in this privacy policy apply solely to this website. If you navigate to other websites via links on our site, we recommend reviewing the privacy policies available on those websites.

Age Restrictions

Our services are not intended for and may not be used by individuals under the age of 13 years in the United States and 16 years in the European Union. If you are under the relevant age, please do not submit any personal information to us.

Collection of Information

We gather personally identifiable information, such as names, postal addresses, and email addresses, when they are voluntarily provided by our users. This includes information provided in user profiles for those who register on our site and the responses to questionnaires about the deceased for eulogy-writing and related services. The information you supply is used to satisfy your specific request for eulogy-writing services. To protect your data during transmission, we employ Secure Sockets Layer (SSL) software, which encrypts the information you enter. Any data transmitted to Eulogy Master is never sold to third parties. We only use collected data to provide the services you request and to enhance your experience on our site.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Some cookies may also assist us in gathering information about the type of browser and operating system you’re using, tracking visitor numbers to our site, and understanding how users engage with our site. Cookies can also aid in customising the site for our visitors. Although personal information cannot be collected via cookies or other tracking technology, any previously provided personally identifiable information may be linked to data stored in cookies.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Distribution of Information

We may share your information with governmental agencies or other organisations assisting us in fraud prevention or investigation. This may occur when: (1) it is permitted or mandated by law; (2) we are trying to safeguard against or prevent actual or potential fraud or unauthorised transactions; or, (3) we are investigating fraud that has already occurred. This includes sharing your IP address in the reset email sent to you in the event of a password reset request. Please note, these organisations are not provided with your information for marketing purposes. Data transmitted to Eulogy Master is never sold to third parties.

Data Retention

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Commitment to Data Security

Your personally identifiable information is stored securely. Access to this information is limited to authorised employees, agents, and contractors who have pledged to maintain its security and confidentiality.

Your Rights Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Third-Party Services

We may use third-party services such as analytics and email marketing services in the future. While these services might require access to certain information, we assure that no personal information outside the scope of their normal function will be shared.

Location and Transfer of Data

Our data is stored using Linode and WordPress, which are typically based in the United States. This means that if you are located outside the United States, the data we collect from you will be transferred to and stored in the United States. For users in the European Union, please be aware that this transfer of data outside the EU is necessary for us to provide our services.

Withdrawal of Consent

If you wish to withdraw your consent for us to use your data, you can contact us through our official forms listed below. We will then cease to use your data, except where we are required to do so by law.

California Consumer Privacy Act (CCPA) Compliance

For our users in California, we adhere to the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, disclose, and sell. You also have the right to delete your personal information, and opt-out of the sale of your personal information.

GDPR Compliance

For users in the European Union, we adhere to the General Data Protection Regulation (GDPR). Users have the right to access their data, correct their data, have their data deleted, restrict how we use or share their data, and object to our use of their data. Users also have the right to data portability, which means you can request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format. You also have the right to lodge a complaint with a supervisory authority. If you wish to exercise these rights, please contact us through the methods provided below.

Privacy Contact Information

Should you have any queries, concerns, or comments about our privacy policy, feel free to contact us via our official forms listed below:

We retain the right to make amendments to this policy. Any changes will be posted on this site.